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Hotel software for hotels with a restaurant

The restaurant and the rooms on one record: a bill charged to a room lands on the guest’s folio, the kitchen gets a ticket for every order, and the restaurant’s sales reach the same books.

A chef plates grilled fish at the pass of a hotel kitchen

When the restaurant runs on its own till, bills go missing between the table and the room, and the books never quite agree. BedKeys puts the restaurant, room service, the bar and the café in the same system as the front desk and the accounts.

Orders to the kitchen and bar

Each station gets its own numbered ticket, on paper or on the kitchen screen, oldest first. A ticket still waiting after 20 minutes turns amber.

  • Tables, takeaway and room service
  • Notes for the kitchen on each dish
  • Cancelled dishes show in red
Restaurant and bar till
BedKeys kitchen screen: tickets for three tables, each with a Ready button

Bills on the right room

Settle at the till or put the bill on a checked-in guest’s folio, where it is ready for check-out at the desk.

  • Only checked-in guests can charge to a room
  • Split a bill by dish or move a party
  • Cash, card, bank transfer or mobile wallet
Restaurant and bar till
Taking payment at the BedKeys till: cash given, quick amounts, and splitting the bill across ways to pay

Stock that keeps up

Each dish takes its ingredients from the store at average cost as it is sent, with purchase orders, deliveries and stock counts in the same place.

  • Recipes for every dish
  • Purchase orders and part deliveries
  • A reminder when a count is due
Restaurant and bar till
BedKeys restaurant till: the menu and table 3's order

Voids and discounts the owner can see

Every void and discount keeps its reason and the manager who approved it, and the Watchdog flags an order cancelled after the kitchen had it.

  • Reasons on every void and discount
  • Sales, tax and cost posted to the books
  • Reports by dish, category and staff member
Owner’s Watchdog
Three serious Watchdog findings, each with the staff member, the amount, links to the booking, folio or bill, and Mark as seen or Mark as explained

Something else on your mind? See every question, or book a demo and ask us directly.

Is the restaurant POS included?

Yes. The restaurant till, kitchen tickets, stock and purchasing come with both BedKeys plans, with no charge per outlet. See pricing

Can we run room service, a bar and a café?

Yes. Each is its own outlet with its own footer on the bill.

Does it work with a kitchen screen?

Yes. Tickets print on paper or show on the kitchen screen, where staff tap Ready or Seen.

All guides

Thirty minutes, your questions, and BedKeys running on screen.

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