Skip to content

Software for boutique hotels that keeps the personal touch

Guests notice the small things. BedKeys keeps the paperwork out of the way: the desk, housekeeping and the owner see the same rooms, the same guests and the same bills.

Book a demoSee pricing
A boutique hotel reception at dusk: a curved walnut desk, a wall of brass room keys and a plum velvet armchair

In a boutique hotel, the receptionist also takes the restaurant order and the owner often closes the day. BedKeys is one system for all of it, in the browser on the PCs and phones you already have, so nobody keeps a second register on the side.

Know every guest before they reach the desk

Each guest has a profile with their ID, notes for staff and every past stay, so a returning guest is greeted like one.

  • Notes for staff on the guest’s profile
  • Every past stay in one place
  • Confirmation and before-arrival messages by WhatsApp or email
Front desk and bookings
BedKeys front desk: today's arrivals, departures and guests in the hotel, with each arrival's room and status

Rooms ready when the guest arrives

Housekeepers work from their phones, rooms with a guest arriving today come first, and check-in only offers rooms marked ready.

  • One tap from Dirty to Cleaned
  • A check before a room is Ready, if you want one
  • Requests, repairs and lost property logged
Housekeeping on staff phones
BedKeys housekeeping on a phone: rooms with a guest arriving today come first

Your own booking page, in your look

Guests book on a page with your logo and colours, see prices that already include tax, and you pay no commission on the bookings it brings.

  • Your logo, two colours and house rules
  • Promo codes and ready-made booking links
  • A Book now button for your website
Your own booking page
A hotel’s BedKeys booking page: dates and guests, a room with its price including tax, and the booking summary

The money checked, even when you’re not there

After every Night audit, the Owner’s Watchdog checks the day for cash short, large discounts, voids and free rooms, and shows who did each, with the record behind it.

  • Cash shifts counted and signed off
  • Discounts and corrections with a reason
  • A short briefing in the morning
Owner’s Watchdog
Three serious Watchdog findings, each with the staff member, the amount, links to the booking, folio or bill, and Mark as seen or Mark as explained
The Luxus Lodge
“BedKeys brings our bookings, guest bills and payments together, making it easier for the team to manage daily work and for me to keep track of the business.”
Aiman NaeemOwner, The Luxus Lodge
Read their stories

Something else on your mind? See every question, or book a demo and ask us directly.

Is BedKeys right for a hotel with only a few rooms?

Yes. You pay per room, so a hotel with 12 rooms pays for 12. The same front desk, housekeeping and Night audit work at any size. See pricing

Can guests book on our own website?

Yes, with BedKeys Direct: a booking page with your logo and colours, and a Book now button for your website. There is no commission on the bookings it brings.

Do we need new computers?

No. BedKeys runs in the browser on the desk PC, a laptop or a phone. Housekeeping works on staff phones.

All guides

Thirty minutes, your questions, and BedKeys running on screen.

Book a demo