Questions and answers

No. BedKeys runs in the browser. Open it on the front-desk PC, a laptop or a phone and sign in.

A PC or laptop with an up‑to‑date Chrome, Edge, Safari or Firefox, internet at the desk, and a phone with a web browser for housekeeping. Any printer the browser can use prints folios and registration cards. Getting started

We open your hotel in BedKeys and give the owner a sign‑in. Rooms, rates, taxes and staff go in from Settings, and a checklist on the front desk ticks each step off.

Yes. We move your rooms, rates, guests and bookings across from the system you use now, usually in 3 to 4 hours, and you check them before you switch.

About a day. We open your hotel in BedKeys within a day, and moving your data across from your current system usually takes 3 to 4 hours. Getting started

Yes. A manager approves each phone once, then housekeepers sign in with a short PIN.

Soon. A channel manager is on its way: your free rooms and prices go out to Booking.com, Airbnb and other sites, and their bookings come into BedKeys. Everything BedKeys works with

Yes. Your booking page lists your rooms with prices that include tax, and you can add a Book now button or a search box to your website. Your booking page

Yes, while the guest is checked in. The bill goes onto their folio with its share of the tax.

The desk needs a connection to work. On housekeeping phones, room status taps are kept on the phone and sent when the signal is back.

No. One sign-in covers every hotel you run, and you switch between them from the sidebar.

Before any charge is saved, staff see its tax and the guest’s new balance. A wrong charge is corrected with a reason instead of being deleted, and the night audit won’t close a day while arrivals, departures or cash shifts are still open.

Yes, when the rate’s cancellation rules say so. Before you confirm, BedKeys shows the charge, what the advance covers and anything to give back, ending in one line with what the guest pays in total.

Cash, cards on your own card machine, bank transfers, JazzCash, Easypaisa and Raast, all on the same folio, with a receipt for each.

Yes. Move the balance to the company’s account, within its credit limit, then put their stays on one numbered invoice.

It adds the rates you enter, shows each tax by name on folios and invoices, and the sales tax report shows what you collected less what you paid on purchases. Filing the return is still yours to do.

After every Night audit the Watchdog lists anything unusual: cash short, large discounts, corrections and voids, with who did them. Ask BedKeys answers questions like “Who owes us money?” from your phone. How the Watchdog works

Cash shifts short or over, Paid outs with no expense, cash refunds, large discounts, corrected charges and payments, fees taken off, restaurant voids after the kitchen had the order, free meals and rooms, guests who left owing, and rooms used with no booking. The Watchdog

Revenue, occupancy and average rate, rooms free on any night, arrivals and check‑outs, who owes money, money received, discounts, cash shifts, the restaurant, low stock and groups arriving, in English or Roman Urdu. Ask BedKeys

No. It only reads. Asked to cancel or discount something, it says so and opens the screen where staff do it.

Not for the Watchdog’s checks or the Instant questions: both come with every plan. The add‑on, PKR 2,500 per hotel a month, adds typed questions and the Watchdog’s written briefing. Pricing

Yes. We give you a full copy of your bookings, guests and bills whenever you ask, including if you leave. How we keep it safe

Your staff see only the hotels they work at, and only the screens their role allows. Security and your data

In the cloud, in professional data centres, not on a computer at your hotel. Connections are encrypted, and your data is backed up every day, with each backup kept for 30 days. Security and your data

A price per room, per month, in your currency. The pricing page has the details.

A person on our team, by WhatsApp or phone. Not a chatbot.

BedKeys is in English. Each hotel works in one currency, chosen when we set the hotel up, and every price, bill and report uses it.

There is no long contract. A monthly plan can be cancelled at any time and ends with the month already paid. A yearly plan runs to the end of the year paid. Terms of service

Yes. We train your staff on a call.